Privacy Policy

The Wild Card City casino Privacy Policy explains how user information is collected, the data types, storage options, and player security. The players agree with the Privacy and Data Protection Policy when choosing the operator's gambling services.

What Information Does Casino Online Collect?

The portal administration collects the following types of user data:

• Personal information:
• The registration information you provide when filling out important fields of questionnaires: first name, last name, date of birth, gender, email, data on place of residence, identification number, and phone number.
• Identity documents: to replenish the account and withdraw the money won, you must provide scans of your passport or ID card for verification.
• Payment information: to verify the ownership of player cards and bank account details, the casino may request photographs of these means of payment.
• Device Data: checks connection information and your device software to identify the player (IMEI, MAC address, fingerprint, IP address, location)
• Non-personal data: this is technical information, which may include the operating system type, browser, screen resolution of the monitor or display of mobile devices, default browser language, number of clicks, etc.

Methods Applying Player Data

Our experts use personal information for the following purposes:

• To identify and set up an account, process payments
• Providing information about upcoming events, content updates, bonus offers
• For identification of casino functions and access authentication
• To ensure constant contact with you and important notices
• For promotional activities, providing news
• To study your activities in order to improve the service
• To monitor financial activities and avoid fraud

Exchange Personal Data

The online casino does not sell, rent or disclose data to other companies. The transfer of information during processing is only permitted at the legitimate request of certain authorities or trusted third parties:

• Game Software Manufacturers - some providers require name or IP address information to provide the best games in your area.
• Payment providers and related casino companies may share similar data with payment providers used to process transactions and quickly receive money on the site.
• Affiliate sites - if you agree to send marketing information, the administration can email contact information to partners to offer similar bonuses and promotions.
• Government Agencies - the online casino will only share data with law enforcement, government agencies, or regulatory companies as required.
• Player Communication Software - the site uses third-party player communication software to send emails or chat with customers quickly.
• Fraud Monitoring Services - the site also uses third-party software to monitor fraud activity, which helps to exclude the actions of intruders.

Players of casino portal receive guarantees that personal and contact information will not be shared with third parties who access the information. The portal carefully treats the security and protection of user data.